Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, set the rules for your access to and use of paintersalbanyny.com and any related website that links to these Terms (the "Website"). Please review them carefully, as they affect your legal rights and obligations.
By using the Website, you accept these Terms. If you do not agree, you must not use the Website. We may update these Terms or limit access at any time, with or without advance notice. If you keep using the Website after changes are posted, that means you accept the revised Terms. The Website is designed for users in the United States and its territories. You represent that you are at least the legal age of majority and otherwise meet these requirements.
Our Privacy Policy explains how personal information is collected and used, and it is part of these Terms. By using the Website, you confirm that you have read the Privacy Policy and agree to it.
These Terms also contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology service that helps homeowners and consumers submit requests to independent providers that offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform home improvement or professional services ourselves.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with laws, regulations, or licensing rules.
- Endorse, manage, or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website entirely at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you allow us to use your information as described in the Privacy Policy. You also expressly agree to receive contact from us and Third-Party Providers by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is true and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and satisfy these requirements:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Any rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, probe, or overload the Website.
- Gather user information for unwanted contact.
- Make false or misleading statements.
- Copy, monitor, frame, or alter Website content without permission.
- Reverse engineer the Website or bypass security features.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may send us content such as feedback, messages, or reviews. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have permission to use it.
- The content does not violate any law or the rights of others.
We may use feedback without restriction or compensation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for their content, policies, or practices. Your use of those sites is subject to their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes displayed are for information only and are not binding. Any agreement you enter into is solely between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. You do not have to consent in order to buy services. For opt-out details, see Section 2.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims arising from those disputes.
If you are a California resident, you waive Civil Code §1542; similar waivers apply where permitted by law.
11. Intentional False Information
If you provide false contact details or a false address, you may be legally responsible for resulting harm. You agree to indemnify us and any affected providers for related losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or incorrect. We make no promise that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions continue after termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions do not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact details
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You consent to receive notices electronically through email or postings on the Website. These communications satisfy any legal requirement for a written notice.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided on written submissions.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Any dispute that is not subject to arbitration must be filed in state or federal court in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be brought within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any provision is found invalid, the rest of the Terms will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
